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How a provincial nonprofit organization manages hundreds of clients
April 1, 2022 Ameno Canada

How a provincial nonprofit organization manages hundreds of clients

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Local

Based on Halifax, NS

Small Nonprofit

<99 Employees

Diverse

ASD Helpers

Transparent

Annual Report

Client

Client

Company: Autism Nova Scotia
Year: 2021
Location: Halifax, NS
Industry: Health, Nonprofit
Values: Local, Kind Business, Diversity

Requirements

  • System: Intranet to manage hundreds of referrals and clients.
  • Primary actor: Directors, Supervisors, Behaviour Analysts, Speech Language Pathologists, Occupational Therapists and Parent Coaches.
  • Secondary actor: Parents and Caregivers.
  • Goal: To help primary actors get organized to empower caregivers of toddlers with autism.
  • Stakeholders: Autistic individuals, families, goverment & Board of directors.
  • Preconditions: Actors and Users manage their time on a calendar.
  • Triggers: Parents or Caregivers fills a Referral Information Form.

Ameno® Solution

Ameno® full time executive continuously works with Autism Nova Scotia and manages the implementation of tailored services for their QuickStart Program. Our solution involves improving efficiencies in their current processes and maximizing the utility of the propietary software they use.

Systems Integration

Data Analysis

Define, collect and organize data points to confirm family eligibility. Dashboards with Macros and Custom spreadsheets were developed

Schedule Management

The administrative assistant service manages the follow-up process of parent referrals, email management and support inquires.

Sharepoint Intranet

Configured secure Intranet Sites using a proprietary content management system and power apps are updated.

The Results:

A single point of access to supports for families and children

A single point of access to supports for families and children

Many people is involved in making QuickStart Nova Scotia a success. This is is a parent-mediated coaching program for toddlers between the ages of 12-36 months with a suspected, provisional, or confirmed diagnosis of autism. Thanks to a systems integration and organized data, specialized teams can now provide targeted, focused and comprehensive services based on goals and needs identified by families.

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